We want you to be able to rely on our service.  This is the first outage we’ve experienced in a year of SMS service.

We’ve fixed this morning’s SMS Shortcode outage by switching to a different provider.  Instead of 41411, your polls will direct people to text their CAST #### votes to 66937 (for the time being).  Now that we know this kind of thing can happen, we’ve created a failover system so that service can be switched to a backup shortcode in minutes instead of hours.  Thanks for understanding.

People who tried to purchase a plan from us during this short outage have been refunded and given two months of complimentary service at the plan level that they attempted to subscribe to.  We’re very sorry for the inconvenience.