Custom Textbacks (Custom Replies)
A number of customers, for various reasons, want to send back custom text messages when people respond to a poll. Here are few reasons why customers have asked us they want this:
- Brand the message to your own organization or build up interest (“Smart Corp. welcomes you to our Annual Conference. We have some very exciting news for you. Stay tuned.”).
- Indicate what the correct answer was for a multiple choice poll or provide an interesting fact (“Did you know that…”).
- Provide a code or registration key as a receipt that someone has voted or provides entry into something else at an event.
- Customize a message that provides some kind of follow-up (e.g. “Thanks for voting. Come see us at booth #123” or “Next event is at noon tomorrow. See you then!”)
What does this new feature look like? You can see it in the screen where you edit your polls.
And the respondents see that message on whatever device they use (cell phone, web, smartphone, PDA, iPhone) to respond to your poll:
This is another great feature we hope our customers with premium plans will enjoy. As always, you can still use our default reply that confirms a person’s response to your poll or not send any message at all.